Overview
Use this guide to learn how to create a listing in Listing Monster. We'll take you through the entire process, from completing the Add Item form, reviewing your draft AI listing, to publishing it on your chosen marketplace.
You'll also learn how to work in batches to maximise your productivity. By adding multiple items before reviewing and publishing them, you can make the most of your time and significantly increase the number of listings you create.
Before you start
Make sure the marketplace you're listing to (for example eBay or Depop) is connected to your Listing Monster account, with your Postage Policy, Payment Policy, and Returns Policy already set up where your marketplace uses them. These are created during your account setup and get pulled into every new item automatically.
If you want to use a Merchandising Strategy (the pricing and re-listing rules that run once your item goes live), make sure at least one has already been created in your account setup.
Add items
Add your items in a batch rather than one at a time. Listing Monster's AI takes 10 to 30 seconds to generate each listing after you save it, so if you save one item and immediately start the next, you're never sitting around waiting — and you'll have a nice batch ready to quality check afterwards.
Prefer to Watch? 3-Minute Video Walkthrough 🎥
Add your photos
From your Items table, click Add Item.
Under Images, click Add images to upload photos you've already taken, or Camera Mode to take photos directly in the app.
Add as many images as you need, up to 24 per item.
Make sure your first 10 images include everything you want the AI to use — the brand name, any labels or printed text, and any flaws — because Listing Monster's AI only reads the first 10 images when it writes your listing.
Click and drag your images to reorder them, and put your main image first.
Confirm the marketplace category
Under Merchandising Strategy, toggle on the marketplace or marketplaces you're listing to (for example, eBay or Depop).
Check the marketplace category the AI has suggested for your item. If it's not right, click into the category field and search for the correct category yourself.
Check your marketplace policies
Listing Monster will then automatically pull in your default Postage Policy, Payment Policy, and Returns Policy for that marketplace from your account setup. These will already be selected, so you only need to change them if this particular item requires different terms—for example, a larger item that needs a different postage policy.
Add quantity, SKU, and any extra details
Under More Item Details:
Check the Quantity field. It defaults to 1, so update it if you're listing more than one of the same item.
Add a SKU. This is used as your item's SKU on your marketplace. Many sellers use it to record a unique number or storage location for the item.
Optional: use the pin icon next to a field to keep that value filled in for your next item — handy if you're batching items which need the same value (e.g Location, Lister). Just remember to unpin it once you move to a different location.
Optional: use Further Item Details to add anything the AI can't see in your photos, such as measurements or additional context not visible in the photos. This section is optional, only fill it if its relevant — otherwise skip it.
Save your item and move on to the next one
Click Save & New rather than Save. This saves your current item and takes you straight to a fresh blank Add Item form, so the AI can generate your listing in the background while you upload your next item. Repeat this for every item in your batch, then move on to review them as a group.
Review & publish
Once you've added a batch of items, quality check (QC) them together rather than one at a time — it's a faster way to work through a batch than reviewing each listing the moment it's generated.
Prefer to Watch? 4-Minute Video Walkthrough 🎥
Find draft items ready for review
An item is ready for review when its Status shows a yellow badge with a QC icon. Click into that listing to open the review page, where you can see everything Listing Monster's AI has generated.
Review the title and description
At the top of the review page, check the following, all generated by the AI from your photos and item details:
The marketplace category you selected when adding the item.
The predicted Item Condition — confirm this matches how you'd describe the item.
The Item Title, written to make the most of your marketplace's character limit using relevant keywords.
The Item Description, which lists the item's key features along with a condition description.
To edit the title or description, click into that section, make your changes — you can bold text or use the other formatting options available — and click Save. Any edits you make here are what will appear once the listing goes live.
Review the item specifics
Scroll down to review marketplace Item Specifics. The AI fills in everything it can identify from your photos. If the AI is unsure about anything, it will leave it unfilled rather than guess. To manually add or edit a specific, click into it and select or type the value you want, and click Save.
Photo review and edit
If you need to tidy up a photo, you don't need to leave the form to do it:
Click the background remover icon (it looks like a small T-shirt) on your main image to toggle a white background on or off.
You can also access a full Photo Editing Toolkit for more detail edits if required. Hover over your main image and click the Edit pencil icon to open the photo editor, where you can Crop, Finetune, Annotate, or Resize the image.
Click Save once you're happy with your edits.
Check the pricing report
Click through to the Pricing Report to see a recommended Target Price, Buy It Now Price, and Auction Start Price, based on active and sold listings data for similar items. What's shown here will depend on your marketplace data access. Use these figures as a guide — you're free to set your own price when you assign your merchandising strategy in the next step.
Assign a merchandising strategy
A Merchandising Strategy is the set of pricing and re-listing rules your item will follow once it goes live — these are created in your account setup ahead of time, and can span more than one marketplace.
Next to Merchandising Strategy, click Assign.
Choose the strategy template you want to use (for example, eBay + Depop → 3 Months).
Enter the Start Price you want the item to launch at, and click Select.
Review the steps that Listing Monster will automate for you based on the strategy rules you have configured.
Click Save once you're happy. The steps will now appear under the Merchandising Strategy section of the item.
Approve the listing
When you're happy with everything on the page, click Approve. Listing Monster will either publish the listing straight to your marketplace, or — if you've scheduled it — queue it to go live at the scheduled time.
Expected result
✅ Once you click Approve, your item moves out of QC status and either goes live on your marketplace immediately or waits in a scheduled status until its scheduled time.
You'll be able to see the merchandising strategy steps you assigned listed against the item, showing how its price and listing type will change over time.
❌ If the marketplace rejects your listing, you'll see an Export failed status instead of it going live. Click on the error to see the reason and what you need to fix, then re-run the item's merchandising steps once you've made that fix.
💡 Tips and best practices
Batch your jobs. Add a whole batch of items with Save & New before you start reviewing any of them — this ensures you're never waiting for the AI to finish loading a listing.
Put your most informative photos in the first 10 images every time, since that's the only part of your upload the AI reads to write your title, description, and item specifics.
Double-check the marketplace category the AI has suggested on the Add Item form before you save — its quicker to edit category at this stage, rather than the review stage.
If you are doing a batch upload of listings with the same Item Detail value (e.g Location, Source, Lister), you can Pin an item field value to save re-typing it — just remember to unpin it when you need to change.
Treat the Pricing Report as a sense check on starting point rather than a fixed price. It assumes you have discounting steps in place to ensure overpriced items are corrected for and do not go stale. You can implement discounting, relisting and refreshing via the Merchandising Strategy you create.
⚠️ Troubleshooting / FAQs
My item's export failed
If your export fails, you'll see an Export failed status on the item. Click on the error to see the reason and what you need to fix. Once you've edited and save your listing to fix it, click the the Rerun Current Steps button on the right-hand side to trigger a fresh publish attempt.
My item is showing in the wrong category
Listing Monster's AI predicts a category from your photos on the Add Item form, and it can occasionally get this wrong.
Ideally, you check and correct for this on the Add Item form, by clicking the category and searching for the one you want.
If you need to change the category at the item review stage, follow these steps:
Click the ••• (three dots) icon in the top right, next to the status badge
Select Rescan Listing
Click the category and search for the one you want.
Click Save
The AI will regenerate a fresh listing from scratch (as changing category means it will need to generate different Item Specifics).
If the item is already live, you will need click the Approve button again and go to its Merchandising Strategy tab afterwards, click the ••• icon, and select Re-run Current Steps so the strategy picks up the change.
The status hasn't updated yet after I clicked Approve
Listing Monster needs a short moment to process your approval, complete its publish attempt to the marketplace and report back. This may mean the status does not update immediately — but rest assured it is actually processing in the background. You should proceed to reviewing your next item. The status will update the next time your browser loads a page. If you want to force a page reload, you can click your browser refresh button (but this is not required unless you want instant confirmation).
I don't have the right business policies set up
If your Postage Policy, Payment Policy, or Returns Policy are missing or don't match what this item needs, you'll need to set them up or update them before you can publish. See Set up your marketplace policies for how to do this.
I edited a live item — how do I sync the edit to the marketplace?
Not automatically. After you edit a live item and click Save, go to its Merchandising Strategy tab, click the ••• (three dots) icon in the top right, and select Re-run Current Steps. This keeps the strategy running to the correct dates and steps, rather than carrying on with outdated information.
Can I switch an item to a different merchandising strategy?
Yes. On the item's Merchandising Strategy tab, click the ••• icon and select Re-assign Strategy. This ends the current strategy and starts a new one with the template you choose, following the same steps as assigning a strategy for the first time.
How do I delist an item?
Go to the item's Merchandising Strategy tab and click the red End button in the top right. This will remove the item from sale on connected marketplaces and prevent future strategy steps from running.
Related articles
Assign a Merchandising Strategy